At RDtourandtravels.com, we strive to provide the best service possible. However, we understand that plans can change. Our refund policy is designed to be fair and straightforward.
1. Cancellation Policy: If you need to cancel your booking, you must do so at least 24 hours before your scheduled departure time to be eligible for a refund.
2. Refund Amount: If you cancel your booking before the 24-hour cutoff, you will be eligible for a refund of 70% of the total booking amount. Cancellations made within 24 hours of departure are not eligible for a refund.
3. Refund Process: To initiate a refund, please contact our customer service team at hellordtourandtravels@gmail.com with your booking details. Refunds will be processed within 7-10 business days to the original payment method.